Shipping policy
1. Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays). You will receive a confirmation email once your order has been accepted and is being prepared for shipment.
2. Shipping Timeframes
Estimated delivery time is 5 to 10 business days from the date of shipment. While we strive to deliver all orders within this timeframe, certain factors such as high demand, customs processing, or carrier delays may result in longer delivery periods. In rare instances, delivery may take longer than 15 business days.
3. Shipping Locations
Rédelisse™ offers international shipping. Please ensure that your shipping address is entered correctly at checkout to avoid delivery issues. We are not responsible for delays or lost packages due to incorrect address information.
4. Customer Support
If you have any questions about your shipment or need further assistance, please contact us at:
Our customer support team will respond as promptly as possible.